Studio Policies

Last updated: Monday, 24 June 2024

Please carefully read the following terms and conditions of training with Tonic Personal Training. If you have any questions, please ask your trainer before agreeing to these terms and conditions.

Cancellation Policy

If any session is cancelled within 12 hours of a scheduled appointment, the full fee for the session will be charged. If you need to cancel a session, please give as much notice as possible. Should you need to cancel your session after opening hours (9 pm-5 am), please SMS 0407 302 306 or email [email protected].

Session Duration

In consideration of other clients, please note that each session must begin and end at the appointed times. A late start time does not entitle a client to an extension of a session past the scheduled ending time.

Health and Safety Policy

Clients are required to inform their trainer of any health issues or injuries that may affect their ability to participate in training sessions. It is essential to follow the trainer’s instructions and guidelines to prevent injuries and ensure a safe training environment.

Children in the Studio

Given the nature of our sessions and concern for your safety within our clinic, please note that we are unable to cater for children to be present during your session with us. We ask that you please arrange for children to be cared for elsewhere during your appointed time.

Client Feedback

If you need to report an incident that occurred during a session or have any feedback for Tonic Personal Training and its trainers, please contact Travis Giansiracusa on 0407 302 306 or email [email protected]. As a valued client, we always welcome your feedback.

Privacy Policy

From when you become a client, we will have access to personal information about you, such as information relating to your health and finances. We will protect this information and only use, disclose, or deal with this information in accordance with our Privacy Policy. The latest version of the Privacy Policy will be available on our website.